Support/FAQs

Your questions. Answered.
About data collection
No. We do not store any attributable or personal data.
No. We do not store any data at all about your student, staff or visitors.
About the Educamp App
Yes. It will always be free to your student, staff or visitors. Universities, colleges an schools pay to build their own no code campus app.
Yes. It is available in both app stores. See the links at the top and bottom of this page
Users have the option to manage notifications on thier own devices.
Some of the content may be cached on Users phones, some other types of content will be refreshed when Users tap to view the content. Cached content will also update when the User quits and comes back.
About Images

We recommend you provide images that are 2208 x 2208 pixels, saved for web as a .jpg.

You should save them so the file size is reasonably small, around 300k. The images will be cropped left and right depending upon the device they are viewed on.

It is best to have your main content within the central 700 pixels wide, content outside this area may be cropped depending upon device.

We recommend you provide images that are 2208 x 2208 pixels, saved for web as a .jpg.

You should save them so the file size is reasonably small, around 300k. The images will be cropped left and right depending upon the device they are viewed on.

It is best to have your main content within the central 700 pixels wide, content outside this area may be cropped depending upon device.

You can attach PDFs to Messages that guests can download. Please ensure your PDFs are as small in size as possible - and no larger than 400k (preferably much smaller). Turn off editing functions and keep the quality suitable for mobile screens.
Paperless campus informatiom

We're just talking about information you disseminate about your campus, like emergency procedures, codes of conduct, health & safety - any information you would normally make available as PDFs or printed material required by staff and or students.

Yes. You can add Sections and Subsections, and include an image to head up each one or within the text field.

Edit Your Product manual App',

Yes. It includes a fully formatted text editor.

Format Images in your Product Manual App
Configuring Your Brand

You should be automatically taken to a page on Sign Up where you can add your logo, select your brand colours and font you would like to use.

You can update this anytime by clicking on Home and selecting the Configure Brand button below the app preview.

Configure your brand logo and colors

Once you have Configured brand, you should be asked to add a campus.

You can add your campus for a free period, you will be asked to upgrade to a monthly or annual subscription to continue.

About Messaging

A quick message is just a Push notification, with no content associated with it.

A Quick message will be sent to everyone who has added your product as a favorite. It's really handy to communicate something quickly, obviously.

A Message usually has an image, a headline, some text and maybe a PDF or YouTube video content associated with it.

Use messages to showcase events, local partners, timetable / faculty updates and more.

You have the option to include a Push notfication if you wish.
Where allowed by the platform (IOS/Android) we include our logo thumbnail and your message image.
About adding content to your app
As many as you wish. Our system will automatically add a More page to list any more than your 5th page.

There are a number of different page types you can add.

Home - Every app must have a Home page (default). Add one or more images as a gallery (just add as many images as you wish).

Messages - (default) Contains your image messages.

Campus Info - Typically codes of conduct, emergency procedures, health & safety etc.

Add language translations (subscription required)

Call - calls the number you right out of your app.

Rich Text Format - adds a dynamic page, with any content you wish (text and images).

URL website address - links direct to any page on any website - must be htts secure.

We are adding more page types all the time - these are in the pipeline

Social Media Feeds - just add your ID, we'll automatically add your social media feeds (you can use web URL page for now)

Contacts directory - jadd a title, email and phone for any number of contacts (Reception, New Bookings, Housekeeping etc)

Page types added to no code app
Admin on mobile and tablets
Yes. The whole Admin has been designed to work on any connected device, including Mobile and Tablets.
No! This is not necessary as we have optimised the site for use on Mobiles and Tablets. However, you can download and save the icon to your device Home Screen providing you with easy access right on your mobile!
Open Safari and go to Manualpro.co.co. Scroll up until you see a bar appear at the bottom of your screen with some icons in it. You should see in the middle a square box with an arrow pointing up. Tap this, and scroll down until you see an option to Add to Home Screen with a square +. Tap Add in the top right. You are done!
Open Chrome and go to Manualpro.co. Tap the 3 dots icon top right, and select Add to Home screen, tap Add. You are done!